Croatian Telecom
EDI Electronic Invoice
RoomOrders — one app to order room service... in any hotel
Simplifying room order experience for guests without the need to download yet another app.
Challenge
Hospitality in the digital age
RoomOrders Inc., a US based startup, wanted to make a web app hotel guests could use for ordering room service online using their own devices from any hotel they stay in.
The requirement was for the app to be accessible from virtually any Internet-connected device and to be very scalable, as it could potentially be used to handle a large number of room service orders in a number of hotels all over the world.
Solution
Cross-platform experience for guests and employees
Ingemark developed the web app using Ruby on Rails and based on Spree Commerce, an open source eCommerce platform. We also developed Android and iOS companion mobile apps, which can be used by hotel staff to be notified of these orders and manage them quickly and efficiently.
The platform is deployed on Amazon AWS, leveraging its flexibility and scalability, to ensure high availability and stability of service to its users.
What we did
Custom software solution
E-commerce
Integration
DevSecOps
Results
Happier guests making more room orders
After completing a few very successful pilot projects in hotels in USA and Europe, where RoomOrders received universal acclaim by hotel restaurant operators, they went on to roll out their service globally. As the service managed to improve guest experience while increasing average order value by around 30%, the service provides an obvious added value to hotel restaurant operators worldwide.
Cooperation with Ingemark is superb. The design, build and maintenance of our software is world class and allows us to perform on the global market as a leader in the hospitality industry.
Eugene B. Jones
RoomOrders
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Let’s talk about software unique to your enterprise
With an extensive experience in building custom software for major enterprises, we can provide you with guidance on how to use technology to solve the business challenges you’re facing.
30 min call with our expertsNo preparation requiredQuick audit of feasibility
Tomislav, CBO @Ingemark
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